Shipping policy

Please allow 1–3 business days for orders to ship (excluding pre-orders, Mondays, and some weekends).
Pre-orders take 1–2 weeks to process after the preorder period ends and will be shipped out as soon as possible.
You will receive an order confirmation email and a shipment email.
The shipment email means your order has been printed, a tracking number has been assigned, and it is ready for carrier pickup. It does not mean the package has been picked up by the carrier yet.

Once an order has shipped, it cannot be canceled.
If a return is requested, we will provide a return shipping label. Refunds are issued once returned items are inspected.
Missing or damaged items may be deducted from your refund.

International orders may be subject to duties, taxes, and customs fees depending on your country. These fees are not included in the shipping cost.
By placing an international order, you agree to pay any applicable duties, taxes, or fees.
If duties/fees are not paid, the package is unclaimed, or it is returned due to an undeliverable address:
- You will be refunded for the purchased items only (shipping is non-refundable).
International orders cannot be canceled after shipping.
Please ensure your size and order details are correct before placing an international order.

For any shipping questions, contact us at kyqxinncollabs@gmail.com

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